We have received multiple letters about our emails not coming through to certain email services. Unfortunately, there are on-going updates to third-party email services (Google, Yahoo, AOL, etc.) that will cause our emails to go to "Spam", "Junk", and "Trash" folders.
Typically, when subscribers don't see our email in their inboxes, it's because of spam filters. If you have looked in your "spam" or "junk" folder and still don't see our emails, there are a few other things to investigate.
Thank for the comments and suggestions from viewers and email supporters. We apologize for any disruption in your email service you may be experiencing. Again, please go through the list of suggestions above. These third party email services can be very picky on what they allow through to your email box, even after you have signed up to our email list.
I personally use www.iCloud.com for my personal email use and I haven't experience this issue. On the other hand, I have a lot of friends that use Google and they are having issues with our emails. This seems to be a "case by case" basis and we hope this blog post helps with our individual supporters.
THE NUMBER ONE SOLUTION FOR THIS ISSUE IS...
to add our email address (email@example.com) to your email contact list.
(Comment on this blog post about any other issues you may experience.)
Read the latest news.